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Returns:
Full Price Items:
Please initiate your refund/exchange or store credit request through our portal here within 14 days of receiving your order to ensure your return is received and processed within 30 days of the purchase date.
Sale Items:
For items purchased on Sale (Including temporary markdowns, flash sales and use of promotional codes) we will happily issue an exchange or store credit within 14 days of receiving your order. This excludes products purchased and marked as FINAL SALE. Please initiate your request here.
Final Sale Items:
For products marked FINAL SALE at time of purchase, they will not be eligible for return or refund, exchange or store credit. This does not affect your statutory rights.
Products are marked with a red FINAL SALE | NO RETURNS.
Styles purchased with a take a further discount during a Cyber Sale, Annual Outlet Sale or Warehouse Sale are deemed FINAL SALE.
Shipping within Australia:
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We offer free standard shipping on all orders over $100
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Standard delivery times are 3 - 5 business days
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Express delivery time are 1 - 4 business days.
Read more here
International Shipping:
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We offer free shipping on all orders over $150
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International orders ship via DHL Express (2–5 business days, excluding customs delays)
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International customers are responsible for any customs/import taxes; full order value is declared on shipments
Read more here
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